We are family-run and assure you we can offer fantastic customer services and that you will speak to a coherent and friendly English-speaking person who will provide you with the best customer service possible.
Our liners are passionately handmade with the utmost of care, they are gently soaked and coated with an ultra long-lasting scent, so they should not lose scent for 6 months or longer.
Any products that arrive faulty or that lose their smell within 6 months can be easily replaced and/or refunded, so please contact us before leaving a bad review or dismissing our product, as we are very sure that our customer service contact will be able to resolve all of your issues and help you become a fully satisfied customer.
Our products are fully tested and quality checked after we manufacture them by hand, and we very rarely have problems with our products. We guarantee that your liners will keep their scent for six months or we will replace your complete order, If this occurs please contact us.
If you are unsatisfied, then please contact us by using the "Contact Us" page of our website and will resolve your problem fully, to your satisfaction.